Privacy policy
Virtual Care Atlas (“we”, “us”) operates virtualcareatlas.com. The site has no accounts, no lead or booking forms and no advertising or retargeting pixels, and it never asks about your health. The only thing you can submit is an optional email signup, described below. Effective .
What is collected when I browse?
- Server logs. Our host records standard request data (IP address, page requested, time, browser type) to run and secure the site. We don’t use logs to build profiles.
- Your browser. The site stores your light/dark theme choice and, if you close the email box, a note so it doesn’t reappear for 30 days. These stay on your device. The only cookies are Google Analytics’ first-party measurement cookies, described below; there are no advertising or cross-site tracking cookies.
- Interactive map. Map tiles load from OpenFreeMap only when you click “Explore interactive map”.
- Clinic links. Links to clinic websites take you to sites we don’t control; their own privacy policies apply there.
What happens when I sign up for emails?
Some pages have an optional email signup form. There's no checkbox to tick; the short note under each button says what you'll get and how often. If you sign up, Virtual Care Atlas stores:
- your email address;
- which form you used and the page address where you signed up, without anything after the path (no search terms, calculator inputs or other values typed into the page);
- when you signed up and, later, when you confirmed;
- which version of the signup wording you saw;
- a shortened, one-way code derived from your IP address, used only to stop automated abuse. We can't turn it back into your IP address.
No health data. The form never asks about your health, conditions, medications, doses or treatment, and we don't attach that kind of information to your email address.
Confirmation first. Before Virtual Care Atlas sends any update, we'll send one email asking you to confirm. Nothing else is sent unless you confirm. Sending hasn't started yet, so for now your address is only stored.
How we use it. Only to send the emails described next to the form and to honor your unsubscribe. Emails may contain partner or affiliate links where the site has them, and each one is labeled.
Who processes signup data for us?
- Railway (railway.com) hosts this site and the database that stores signups.
- Google (Google Sheets) holds a private copy of the list so we can view it. It isn't shared publicly.
- When sending starts, the email delivery provider will be named here before the first email goes out.
These services process the data only to provide their service to us.
Do you sell or share my information?
No. Virtual Care Atlas doesn't sell or share personal information, doesn't rent or trade email addresses, and runs no advertising or retargeting pixels. We never pass your email address to vendors, clinics, advertisers or data brokers.
Do you honor Global Privacy Control and Do Not Track?
Yes. We treat a Global Privacy Control (GPC) or Do Not Track signal from your browser as a request to opt out. When either signal is on, our analytics script does not load at all.
What does the analytics script record?
We use Google Analytics 4 (Google LLC, as our processor) to count visits and see which pages are read. It is not loaded on search-result pages, so what you search for is never sent. It records the page address without any query string or calculator inputs, the referring page, browser and device type, and approximate location (country and region) derived by Google; Google does not log or store IP addresses for Analytics 4. Outside the EU, UK and Switzerland it sets first-party cookies (_ga and _ga_*) to tell new visits from return visits; in those regions it runs without analytics cookies. Advertising features, Google signals and ad personalization are turned off, data is kept for 14 months, and it loads only after the page has finished loading. It does not load at all when GPC or Do Not Track is on.
How long do you keep my email address, and how do I unsubscribe?
We keep it until you unsubscribe or ask us to delete it. Every email will have a one-click unsubscribe link, and you can also email privacy@virtualcareatlas.com. Unsubscribes take effect right away. After you unsubscribe, we keep only your address on a do-not-email list so we never email you again, unless you ask us to delete it completely.
Can I see, correct or delete my data?
Yes, wherever you live. Email privacy@virtualcareatlas.com and we'll respond within 30 days. We'll never ask for more than your email address to unsubscribe. People under 18 should not sign up. See also our consumer health data notice.
Is the site meant for children?
No. Virtual Care Atlas is a general-audience directory, not directed to children under 13.
Will this policy change?
If we change what we collect or who processes it, we’ll update this page and its effective date before the change goes live.
How do I contact you about privacy?
Email privacy@virtualcareatlas.com. See also our disclosures.